Information on our Privacy Policy:


How ShaadiHelp gathers information about me?

ShaadiHelp is a unique matchmaking platform for all the singles, parents, guardians who are looking for a desired life partner for themselves or for their closed ones. ShaadiHelp makes you avail the platform to promote or advertise your matrimonial profile to the prospective alliance partner. In manner to provide services to our willing members, we collect some required personal information which a member needs to fill. All ShaadiHelp website visitors may browse the website for detailed information and can join the ShaadiHelp to avail services by filling an enquiry/consultation form.


Type of Data Collected/Pursued by ShaadiHelp is as following: -

a) Information submitted by ShaadiHelp users.
b) Information not directly submitted by ShaadiHelp users.

MEMBERS

ShaadiHelp collects mainly two type information, Public and Private.


Public information includes the personal information which a user submits at the time of filling the form such as name, gender, age, height, contact details, photographs, religion, income- range, profession, preferred lifestyle, horoscope, geographic location etc.


Private information is defined as any information that allows others to contact a user other than through ShaadiHelp or allows the collection of information about the user other than what is displayed on the site. We gather this information while providing the services to our members. Email address, Mailing address, your provided ShaadiHelp ID number, Mode of payment.


SURVEYS & CONTESTS:

During the special occasions, time to time, ShaadiHelp provides different contests, offers, and discount coupons on website which a user needs to fill and contact shaadiHelp. We also make surveys over phone, emails to get the detailed information from users.


Additional Features of the Site: -


TESTIMONIALS/ SUCCESS STORIES:

Satisfied users of ShaadiHelp may choose to post their testimonials, their success stories of marriage on our web site. All permissions have been obtained to post these testimonials.


LIVE HELP CHAT SUPPORT:

ShaadiHelp provides a Live Chat Support where any user of website may contact our service provider to know more about our services.



How ShaadiHelp use the information it collects/tracks?


Information submitted by ShaadiHelp users


MEMBERS

Public Information: The Public information given by users in bio data form is for advertisement of genuine profiles and match making process. This information such as secured photographs, age, gender, educational qualification, preferences of lifestyle etc. are visible for other users. The telephone number, address is safe and secured in ShaadiHelp website.


Private Information: The private information such as e mail address is used by ShaadiHelp for providing the service through mail, giving matches, and general correspondence with the users. We use the telephonic conversation with the users for the requirement of filling full details for matches and comfortable service. All other private information submitted by the user is confidential and is not disclosed. The Financial information submitted by user is also secured and not disclosed.


SURVEYS & CONTESTS:

Contact and other information collected for contests is used to notify the winners and award prizes. Survey information collected is used to monitor or improve the site usage experience...


OTHERS:

ShaadiHelp allows users to write messages to us to enquire about different information related to matrimonial matchmaking, guide to use website. ShaadiHelp cares to prevent website misuse.

Information not directly submitted by ShaadiHelp users.

Your server IP address and browser-type related information is used by ShaadiHelp for the general administration of our website.



With whom ShaadiHelp share the information it collects/tracks?

We use your Public displayed information for out data collection and services in order to provide you the best service in searching the desired match. ShaadiHelp never sell, rent, share, trade or give away any of your personal information. However, we retain the right to disclose your public/ private information when it is required by law and when we believe that disclosure is necessary to protect our rights with a judicial proceeding, court order, or legal process served on our Web site.


Tell me about Cookies.


If you do not want information collected through the use of cookies, most browsers contain a function that allows a user to deny the cookie feature. You can also delete cookie files from your computer at your discretion. Please note that the use of cookies is a necessary part of the ShaadiHelp.com technology and is necessary if you wish to access ShaadiHelp.com. Disabling the cookie feature on your browser or deleting cookie files from your computer will render you unable to access certain features on ShaadiHelp.com and participate in its services. Cookies may also be necessary to provide the user with certain features such as customized delivery of information. Consequently, cookies we serve are tied to the user's personally identifiable information.


ShaadiHelp.com uses cookies to provide its services, to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit different pages on our site, and for other purposes.


Please note that cookies are used only to recollect information sent to your computer from ShaadiHelp.com. We CANNOT access any information not sent by ShaadiHelp.com.


Tell me about security of my personal information

ShaadiHelp.com takes every precaution to protect your information, both online and offline.


When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry - SSL.


While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information offline. We follow generally accepted industry standards to protect the personal information submitted to us, both during transaction and once we receive it. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information.


We have also done everything in our power to prevent misuse of photographs. Apart from not allowing photographs to be downloaded or copied, we have watermarked them with the ShaadiHelp.com logo. This acts as a further deterrent for illegal use elsewhere.


If you have any questions about the security at our website, please email us.


ShaadiHelp email policy

We practise email service extensively to help you find the desired match through our services. Email products and services include:


As being a ShaadiHelp member you may avail all the above information given and practise them. All our telephonic conversation, face to face meetings, email procedures will help you avail the best service and will make you experience the best matchmaking process by ShaadiHelp.


How to contact ShaadiHelp

If you come across any questions regarding our privacy statement, the practices of this site, or your dealings with this Web site, please email us or contact us at.



ShaadiHelp
Synergize India Pvt. Ltd.
Building no. 28, Ground Floor, Firoz Gandhi Colony, Sec-E, Aliganj, Lucknow - 226024
+91-522-4917000
grievanceofficer@shaadihelp.com